No masked sender in UK marketing email.

PECR regulation 23: UK marketing email may not disguise or conceal the sender, must give a valid opt-out address, and must not breach e-Commerce regulation 7.

United Kingdom PECR PECR regulation 23

The rule.

The Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426) · PECR regulation 23

“where the identity of the person on whose behalf the communication has been sent has been disguised or concealed”

Verbatim extract, read on 4 November 2026 from the source below. Everything else on this page is NorthPoint’s plain-English reading.

What it requires.

  • (a) no disguising or concealing the person on whose behalf the email is sent; (b) a valid address to which the recipient can send a request to stop.
  • (c) no email that contravenes regulation 7 of the Electronic Commerce (EC Directive) Regulations 2002, and (d) none that encourages recipients to visit websites that contravene it.

Who it applies to.

Anyone transmitting or instigating direct-marketing email in the UK — whether to individuals or to companies.

Common violations in marketing copy.

Violation pattern · white-label newsletter

'Weekly Crypto Brief' paid by an exchange that is never named

The person on whose behalf it is sent is concealed.

Violation pattern · dead unsubscribe

Unsubscribe link that returns an error page

No valid address for a stop request.

Non-compliant vs compliant.

Non-compliant · example written by NorthPoint

“From: Weekly Alpha <hello@weekly-alpha.example> (paid for by [Exchange], not disclosed)”

Compliant · example written by NorthPoint

“From: [Exchange] <news@[exchange-domain]>. Sent by [legal entity], [address]. Unsubscribe: [link].”

Related rules.

Source.

InstrumentThe Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426)
ProvisionPECR regulation 23
Primary sourcehttps://www.legislation.gov.uk/uksi/2003/2426/regulation/23
Official texthttps://www.legislation.gov.uk/uksi/2003/2426/contents
Read fromlegislation.gov.uk, revised text
Checked

This page is general, sourced information for marketing teams, not legal advice. The examples are written by NorthPoint to illustrate the rule; for a binding view on your own promotion, retain qualified counsel in the jurisdiction concerned.

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