Categorise before the direct offer.

COBS 4.12A.21R, the third condition: before a direct-offer crypto promotion, take reasonable steps to establish the client is certified HNW, sophisticated or restricted.

United Kingdom FCA COBS 4.12A.21R

The rule.

FCA Handbook, COBS (as amended by the Cryptoasset Financial Promotions Instrument 2023, FCA 2023/27) · COBS 4.12A.21R

“The third condition is that before communicating the direct offer financial promotion”

Verbatim extract, read on 4 November 2026 from the source below. Everything else on this page is NorthPoint’s plain-English reading.

What it requires.

  • Before communicating the direct offer, take reasonable steps to establish that the retail client is certified as a high net worth investor, certified as a sophisticated investor, or certified as a restricted investor — in each case in accordance with COBS 4.12A.22R.
  • Self-certification as a sophisticated investor is limited to promotions for non-readily realisable securities, P2P agreements, P2P portfolios and LTAF units — not cryptoassets.

Who it applies to.

Firms and registered persons communicating a direct-offer financial promotion for qualifying cryptoassets to retail clients.

Common violations in marketing copy.

Violation pattern · offer before categorisation

Landing page with a 'Buy BTC now' button shown before any investor-type question

The direct offer is communicated before the categorisation step.

Violation pattern · tick-box self-cert

☐ I am a sophisticated investor

For cryptoassets the route is certification, not self-certification.

Non-compliant vs compliant.

Non-compliant · example written by NorthPoint

“Buy now — you can confirm your investor type later.”

Compliant · example written by NorthPoint

“Before you can see our offer, tell us which type of investor you are: high net worth, sophisticated or restricted.”

Related rules.

Source.

InstrumentFCA Handbook, COBS (as amended by the Cryptoasset Financial Promotions Instrument 2023, FCA 2023/27)
ProvisionCOBS 4.12A.21R
Primary sourcehttps://www.handbook.fca.org.uk/instrument/2023/FCA_2023_27.pdf
Official texthttps://www.handbook.fca.org.uk/handbook/COBS/4/
Read fromFCA 2023/27 as made (in force 8 October 2023), read from the FCA Handbook instrument PDF; the consolidated Handbook page is a script-rendered app the build session could not read
Checked

This page is general, sourced information for marketing teams, not legal advice. The examples are written by NorthPoint to illustrate the rule; for a binding view on your own promotion, retain qualified counsel in the jurisdiction concerned.

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